What happens after you close on one of our homes? Allow us to explain.
Once you’ve closed on your new construction home, what comes next?
At Charleston Homes, we stand behind what we build! So, we offer a 60-day and an 11-month warranty review. This helps to ensure that your home has remained in good shape after you’ve moved in. If any issues do arise, your warranty will likely cover it.
Even if there aren’t any maintenance- or repair-related problems, our team is still happy to answer questions and address any concerns you may have during these reviews. For this reason, we highly recommend clients keep a list of things to ask us after they take possession of the home so they don’t forget to bring them up by the time these reviews roll around.
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The bottom line is that we’re here for you.
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Of course, if there is an emergency, you can always contact us. Major warranty concerns include any leaks, condensation issues, or any other structural, mechanical, or safety-related issues.
Problems like a creaky floor or an ill-fitting door, though, can wait to be addressed until one of our scheduled reviews.
The bottom line is that we’re here for you. If you have questions or concerns, don’t hesitate to let us know. We’d be happy to let you know whether you should be concerned about a particular issue, so reach out anytime. With that in mind, our warranty manual and video blog also have a lot of helpful information.
As always, if you have any questions or would like more information, feel free to give us a call or send us an email. We look forward to hearing from you soon.