Customers Most Frequently Asked Questions of Charleston Homes in Omaha

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Purchasing a home is one of the biggest transactions most people will ever conduct in their life and it is also one of the most exciting experiences!  When you decide to build a home, the excitement is multiplied ten times over. We know this because we deal with countless new homeowners every year that have made the choice to build the dream home that matches the needs of their family.

One of the things we encounter consistently with virtually every potential customer is being asked about whether we build only in certain areas and also the length of time it takes to completely build a home. Here are the answers to these very commonly asked questions, plus some additional information that you may find useful in your quest to decide whether owning a home built by Charleston Homes is right for you.

“Where Do You Build?”

If you visit our website, you will notice that we have advertised two neighborhood locations where we have housed our model homes. One of the biggest misconceptions, however, is that those are the only locations where we build our homes. The truth is that we have built in over 55 neighborhoods and the number continues to grow. We are not attached to only some specific neighborhoods – rather we are able to build in just about any custom neighborhood in the Omaha area. 

“How Long Does It Take?”

It is only natural that once someone makes the monumental decision to build a custom home, they are anxious to move in as soon as possible. Understandably, one of the most frequent questions we get asked – almost always during that very first meeting – is about the length of time it will take before the house will be complete.

In short – it depends. If you are coming in at a time during the year when we experience higher build volumes then it will take longer to get into your home. Conversely, if you come in at less busy times of the year or opt for a home that is partially completed (also called inventory homes) then the time frame can be significantly reduced. The typical build cycle lasts about five months, giving homeowners plenty of time to prepare for their new place while planning their lives around the move-in date.

Speaking of move-in dates, one of the perks of working with us is that at the time of writing your purchase agreement, we include a closing date that has a two-week window. What this means is that when you sign your contract, we will provide you with a closing date and we always meet the closing dates that we project. This provides welcome relief to homeowners that might otherwise be left in the dark about when their home will be ready to move in. This is a feature, among other things, that other builders, simply do not provide to their customers.
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To get an idea of why so many customers choose Charleston Homes, we invite you to visit one of our model home complexes in Saddlebrook at 150th and Fort or in Portal Ridge at 101st and Giles.

We welcome the opportunity to answer your questions about land, land development, where we can build, the cost of our lots and more. Please do not hesitate to ask us because we can build your new dream home just about anywhere and we look forward to serving you!

Why You Should Work With Our Sales Team

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If you are in the market for building and owning your own home, chances are you are considering new construction as many aspiring homeowners do. At Charleston Homes, we make it our passion to serve our clients with not only of the best homes but also a phenomenal experience throughout the process.

Dedicated Sales Team Dealing Only With New Construction Sales

Unlike many other companies, our sales agents comprise of three individuals that are primarily focused on serving our new construction clientele. Rather than serving a multitude of clients, our sales agents are uniquely positioned to providing you with hands-on, experienced and quality guidance that is driven by their exclusivity within the industry.

Two Model Complexes 

We recognize that many of our customers have hectic schedules. To accommodate, we have two model complexes that are open 7 days a week. This will give you an opportunity to walk through and experience for yourself what Charleston Homes has to offer. We are certain that one glimpse of our models will want to make it your own home.

Customization With Our Customers In Mind

We know that there are other builders in the market that advertise “everything is included” in the purchase price. However our experience and ability to understand our clients wants and needs has crafted a different outcome that is much more desirable for our homeowners. We are more concerned with having homeowners that are happy with their new home.

We invite you to visit one or both of our model complexes, meet with our dedicated sales staff and describe to us your dream home so that we can work to accomplish making that dream a reality. Our team will work with you to ensure that your experience is enjoyable, streamlined and smooth so that you can focus on the excitement of owning your own dream home soon!

Customer-Centric and Relationship Value Ranks High On Charleston Homes’ Priority List

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When you think of value, what goes through your mind? For most, when it comes to real estate, value is equated with the price of the home. With others it is a matter of finding the lowest price in custom neighborhoods. But for our team at Charleston Homes, value goes a lot further than that. To us the value is in our relationships. Whether it is how we interact with our vendors and suppliers, our management of contractors, how we maintain team spirit and camaraderie or most importantly how we relate to our customers – it is all about our relationships with each.

Value is not something that just begins when you sign a contract to build a new home and one that ends as soon as the keys are handed over. Rather, this is a lifelong relationship that starts from the moment you choose Charleston Homes and lasts for years as you enjoy your home.

Strong Relationships With Vendors, Contractors and Suppliers

Though we do pride ourselves in being the lowest price and very competitive builders in Omaha, what really sets up apart from the rest is how we interact with our team. Whether we are dealing with outside contractors, in-house team members or the many vendors and suppliers that help us achieve the greater goal of building wonderful homes – we are grateful for all of them! Even throughout our warranty process, we stand by our commitments and work to serve our clients through the best team work and strongest of convictions.

Positive Rapport With Lenders, Developers, Realtors and Community Members

Among our most revered relationships are the ones we hold with our community members, developers and lenders in the area. We work with people that have the common goal of serving the community and making it a better place for everyone. We have built in over 50 custom neighborhoods which is one of the reasons we receive extra support from those that we work with in Omaha. We enjoy a strong bond with the area Realtors and brokers, through whom we are able to channel our homes in other ways than our in-house sales team.  In short – we know how to effectively find our clients exactly what they seek and we successfully find them what they want in the neighborhood that they prefer.

Charleston Homes Team Members – Close Knit Like Family

Unlike many other companies of similar stature, our team is among the very few that has little politics and a much stronger sense of family within the team. Even cross-departmentally we do not have the kinds of friction that are apparent in many other companies. In fact, our sales team gets along great and works very well with our construction teams as they do with marketing, finance, warranty and other departments. This is just another aspect of being able to provide our clients the best value with their new home.

The most value of all our relationships remains to be the one we have with our customer. We take pride in considering our clients family and we will stop at no end to provide the best experience ever! We invite you to come visit one of our models today – or come in and spend some time with our talented team!