A Quick Guide to Fixing Your Sump Pump

You can fix a malfunctioning sump pump all by yourself. Here’s how.

Today’s how-to video is the first of a two-part series where Todd Hansen joins us at one of our model homes to show you how to fix a malfunctioning sump pump.

As you can see in the video, the first thing Todd checks in this situation is whether the pump itself is full of water, which it is. Next, he checks whether the GFI outlet is tripped (which it is) and resets it.

After this, he checks to see whether the pump will work by unplugging the float and pump cords from the outlet, disengaging them from each other, and plugging just the pump cord back into the outlet. After the pump starts running again, he unplugs the pump cord so the pump doesn’t continue to run and burn itself out, and then reattaches both cords to each other before plugging them back in.

"To check the impeller, you have to separate the pump from the discharge pipe."

If this doesn’t take care of the problem, there are a couple of potential issues with the pump: Either a piece of debris got sucked up into its impeller or the pump itself has burned out.

To check the impeller, you have to separate the pump from the discharge pipe. First, unplug both cords from the outlet and remove the water alarm from the pipe. Then, use a screwdriver to unscrew the clamps around the pipe. As you loosen the clamps, let the water drain out of the pipe.

Stay tuned for the second part of this series to find out what to do next. As an added safety measure, if you try everything we discuss in these videos and the pump still won’t work, use a utility pipe or a bucket to drain the excess water until you can get the pump fixed.

As always, if you have any real estate questions, don’t hesitate to call or email us. We’re here to help.

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